FAQ

As soon as possible! Once you’ve accepted your estimate, signed a contract, and sent us a down payment, it’s time to get you on our schedule. Start dates vary depending on how busy we are. We typically shoot for 8-12 weeks after your paperwork has been received.

As much as we wish they weren’t, remodeling projects are messy. In order to transform your home into something beautiful, it has to look like a construction zone first. We do our best to minimize the mess by laying down construction tarps, covering and taping off areas we aren’t touching, and completing a general clean-up at the end of each day.

We are never more than a phone call away! If you have a question when we aren’t on-site, you are welcome to reach out to anyone on our team at any time. We will provide you with contact information for our project manager, carpenters and office staff. We pride ourselves on being excellent communicators. Our clients’ emails and phone calls are returned right away—you never have to sit and wonder when we’ll get back to you!

While we love to help clients design things, we do not have professional in-house design services. However, renderings and drawing services are available through our partners.  On smaller projects, we like to stand on-site with you as we measure, sketch, and discuss the details of the job. For larger projects, we rely on our design partners to provide those services. Our architecture partners provide blueprints for home changes and additions, and our cabinet design partners create remodel drawings for things like new cabinets and countertops. If you are unsure of what level of design services you need, just ask! We are happy to help.

Project duration is dependent on the scope of the work. We want to make sure your project gets done well—Rome wasn’t built in a day! We will discuss the duration of your project before beginning on-site work. Our team will provide a general timeline, and follow it as closely as possible. Sometimes factors outside of our control, like material delivery and subcontractor availability, create unfortunate delays. However, it’s important to us that we complete your project in a timely manner. To ensure the remodel process moves as quickly as possible, it is vital we have access to your home during regular work hours (M-F, 8-5)

Timelines vary widely based on the scope of your project. To give you a general idea, here is a sample timeline for a basic kitchen remodel. This timeline starts from the time you reach out to us, and ends at project completion. Week 1: Discuss your project with one of our sales associates and provide general information and inspiration pictures for an initial estimate. Weeks 2-3: Have an on-site consultation with our team to discuss the project in detail. This on-site discussion helps firm up the numbers on our initial estimate. Week 4: Accept the updated estimate, sign a contract, and make your down payment to guarantee the next available spot on our schedule. Weeks 5-10: Select all materials and finishes for the project. Weeks 11-16: Your materials get ordered and delivered. Lead time on fixtures like cabinetry takes a minimum of 5-6 weeks, and appliances may take even longer. Week 17: On-site work begins: we start with demolition and material removal. Week 18-22: Installation time! We set up your new materials, cabinetry, flooring, and countertops. We also do the necessary plumbing, electrical work, and painting. The length of this portion can vary widely depending on your project’s size. Week 23-24: Touch ups and final details. Week 25: Final walk-through and, upon your satisfaction, WE ARE DONE!

Yes we can! We are proud of our past work and value the relationships we have built with our clients. Many of our clients return to us to complete multiple projects! We are happy to provide references upon request, and also invite you to read through our Google reviews [https://www.google.com/search?q=reese+builders] to hear what our clients have to say.

At the beginning of our process, we sit down with you to discuss and explain the cost of your project. During this meeting, we may provide options and make recommendations based on your budget and project goals. Pricing for these options are always included in our proposal. We always review project details to ensure accurate pricing. Once we sign a contract, we hold true to our quote for the spec’d work. If you request additional work or make changes to the contracted plan, additional charges may apply. However, our team will always go over pricing changes before charges are incurred. We know that your budget is important, and we want to make sure we stick to it.

We request payments at predetermined intervals of project completion. Payments start with a pre-project down payment. Next, we request a mid-project draw, and a final payment is due once our work is complete—and you’re satisfied with a job well done, of course.

We accept cash, check and online ACH payments. For a small fee, we can also accept credit card payments. We do not currently offer financing, but are happy to provide estimates that clients may use to secure financing through their own institutions.

We typically work M-F, 8:00-5:00. We know that work/life balance is important to you, and it’s important to us, too!

Our team completes work in their areas of expertise (field management, carpenters, and painters). For other services, we hire people who are the best in their fields. We only use subcontractors who are experts in their trades. If we send subcontractors to your home, you can rest assured knowing they are held to the same standard of work we provide ourselves. Our subcontractors are our trusted partners. We oversee their work, and communicate clearly with you about who will be working in your home. While our subs don’t work directly for Reese Builders, we consider them part of our team!

We are fully insured and happy to provide copies of our insurance certificate upon request. Our insurance covers all our staff, and our subcontractors are required to be insured as well.

If you have a renovation project in mind, you must decide: will you hire a professional, or do the work yourself? Many homeowners consider DIY remodeling for a chance to save money, but don’t realize what they’re giving up. Doing the work alone could be a poor choice if you can’t confidently answer “yes” to all of the following questions: Do you have enough free time to work on your remodel? Can you stay motivated to see the project through? Do you have the required skills, tools, and experience? Are you certified to complete plumbing, electrical, and HVAC work? Can you obtain the necessary and correct permits for this project? Do you have the skillset to tackle any unforeseen problems?